Privacy Policy

Last updated: 10/22/2025

1. Information We Collect

1.1 Information You Provide

  • Account information (email address, username, password)
  • URLs you submit for shortening
  • Custom short codes you create
  • Profile information and preferences
  • Communication with our support team

1.2 Information We Collect Automatically

  • IP addresses and geolocation data
  • Browser type and version
  • Device information and operating system
  • Click tracking and analytics data
  • Referrer information
  • Timestamp of visits and interactions

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. This includes:

  • Session cookies for authentication
  • Analytics cookies for usage tracking
  • Preference cookies for user settings
  • Security cookies for fraud prevention

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our URL shortening service
  • Generate and manage short URLs
  • Track click analytics and provide insights
  • Prevent abuse and ensure service security
  • Communicate with you about your account
  • Improve our service and develop new features
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, such as:

  • Cloud hosting providers
  • Analytics services
  • Email service providers
  • Security and fraud prevention services

3.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Prevent fraud or abuse
  • Protect the safety of our users and the public

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring and logging of system access

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data
  • Opt out of certain data processing

5.2 Cookie Preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our service.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account information: Until account deletion
  • URL data: Until manually deleted or account closure
  • Analytics data: Up to 2 years for service improvement
  • Log data: Up to 1 year for security purposes

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.

10. Skooly Companion Chrome Extension

This policy applies to the Skooly Companion Chrome extension. The extension collects your skoo.ly account email/ID after sign-in, local authentication tokens/cookies to maintain your session, and the current page's URL and optional title/metadata when you create short links or bookmarks. Data is used solely to create/manage short links and sync bookmarks with your skoo.ly account. We do not sell or share data with third parties. Tokens and preferences are stored locally in your browser; skoo.ly cookies are first‑party and used only for session continuity. You can log out from the extension at any time to clear local tokens; uninstalling the extension removes local data. Bookmarks and account information stored with skoo.ly follow the same retention and deletion practices as our website; contact us at contact@softwarequalityassociates.com to request account deletion. All communication with skoo.ly APIs uses HTTPS. The extension does not collect browsing history, keystrokes, or personal communications, and it does not execute code from remote sources.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: contact@softwarequalityassociates.com